RALPH E. GRAY

3 Winter King Drive

Huntsville, AL 35824

(706) 360-1540

Tha3rdson@gmail.com

 

SUMMARY OF QUALIFICATIONS

·  Twenty-three years of Exceptionally Meritorious military service in the United States Army culminating in the rank of Sergeant First Class.

·  Managed and supervised teams for the last 18 years

·  Maintained an active Government Secret Security Clearance for 23 years.

·  Extraordinary knowledge of computers, including troubleshooting, network and server operations, switch and router installation and configuration, information assurance (IA), peripherals installation and maintenance, web page creation and maintenance.

·  Extensive knowledge with Windows operating systems on a government DISA network working with (TCP/IP, DHCP, DNS) and Microsoft Office Suite, (2003, 2007, 2010, 2013)

·  Impeccable knowledge of support software packages, including Norton and McAfee antivirus, TAMIS, JAVA, ADOBE Reader

·  Designed, implemented and performed O&M on a turnkey network for a new building in Augusta, GA

·  Worked as a project manager to design systems/network for new building installations, fully managed installation, material management, scheduling, and managed facilities

·  Distinguished himself by leading his section of 5 personnel to set up a multifunction operation center consisting of computers and projectors with 8’x10’ screens that served as the Commander’s briefing tent and Area of operation to track convoys, and saved the unit over $4,500, cost to hire a contractor.

·  A proven leader with the ability to use logic and reasoning to identify strengths and weaknesses to effectively manage personnel and use assets to achieve excellence for all missions undertaken. 

·  Successfully managed the complex day to day operations of a multifunctional Information Technology help desk team

·  Proven ability to quickly adapt to new situations

·  Created COOP and Contingency Plans

·  Created Lifecycle Replacement Plans, including lifecycle tracking system from scratch

·  Strong commitment to a team environment and the discipline to work unsupervised

·  Maintains the professionalism to communicate effectively and efficiently with co-workers as well as management.

·  A very diversified team player  

·  Skills and experience include: Systems Administration, Network Administration, Information Technology, Security Management, Training, Communications, Analysis, Project Management

 

 

 

 

 

 

 

 

SPECIALIZED SKILLS

Information Technology

·  CompTIA Certification Security+ (with Army CE) 

·  Windows 7 Desktop Certification

·  Vast amount of experience with Active Directory 

·  Experienced with SCCM, system patching, IAVAs, STIGs, and remote administration. 

·  Experience using Remedy software (Action Request System). 

·  Audio Visual, Blackberry, and VOIP Telephone equipment

·  Well trained with JavaScript program 

·  Experienced with installing, configuring, and maintaining Virtual environments

 

Security Management (FSO)

Well trained and certified in (JPAS) Joint Personnel Adjudication System

 

 

WORK HISTORY

Information Technology Specialist                                                                                        

Served as the Information Assurance Security Officer (IASO) for the Directorate of Human Resources

Installed hardware and software and ensured that inquiries and problems concerning networks, computers, peripherals, and services were expeditiously resolved. Served as the SME for professional and technical information for all information systems matters pertaining to communications, hardware, software, Information Technology security, networks, systems integration and systems operating on a DISA network, Duties also included support, troubleshooting, and resolution of software/hardware conflicts/problems on Windows workstations; configuration, and installation network routers, switches and related IT peripherals; reimaging with AGM; loading and supporting required system software including Microsoft Office suite; test of applications and GOTS (Government Off The Shelf) Software; Coordinating efforts with Network Operations Center and Resource Management personnel to resolve Incident Requests; maintenance of all audio visual equipment for the organization, to include preventive maintenance, scheduled maintenance, services and on the spot repairs. Served as COMSEC officer, Implemented IAVAs and STIGs

(Supervisor: Deborah Seimer, 334-255-0580, Contact: Yes)

 

Security Manager (FSO)

Performed duties as the Security Management Officer for the Directorate of Human Resources in accordance with established Department of Defense, Department of the Army, TRADOC and local directives, Assisted Garrison Security specialists in developing, implementing, and monitoring the personnel security program to assure adequate security controls were in place for handling classified information, Researched regulations, located specific guidance, and applied that guidance to well-defined situations. Communicated orally and in writing to assist senior specialists in security functions, and make recommendations. Participated with Garrison Security specialists in program planning efforts for reporting and evaluating derogatory information,

Assisted in reviewing requests for clearances and special accesses, Performed risk assessments and executed tests of data processing systems to ensure functioning of data processing activities and security measures,

Performed developmental assignments in security administration to provide assistance to specialists,

Maintained control over work through checking for accuracy, adequacy, and adherence to instructions.  Provided well defined instructions, recommended instructions on new assignments, and trained users on security awareness and procedures to ensure system security and to improve server and network efficiency.

(Supervisor: Deborah Seimer, 334-255-0580, Contact: Yes)

 

Information Management Officer (IMO)

Monitored operation of the network and ensured that hardware and software were functioning properly and that operational standards were met. Provided guidance on technical aspects of network operations and IT equipment, Created all Active Directory (AD) accounts, set up Exchange accounts, CAC cards, and network access for new users, Monitored and updated IT Inventory Accountability (ITIA) Database to ensure accountability of all network hardware and software, Maintained visibility of all hardware to include serviceability, age, location, and usage Requests Personal Identification Numbers (PIN) and NASE Network access for TD users, Served as COMSEC officer,

Served as communications systems SME for a Transportation/Logistics Battalion, Developed and oversaw quality assurance and technical procedures for the upgrading of voice, digital and radar systems throughout IRAQ/KUWAIT. Performed monthly (PMCS) Preventive Maintenance Checks & Services on all Audio Visual equipment, Maintained all IT equipment for the organization, which included computer, printers, faxes, Audio Visual systems, blackberries, VOIP phones, copiers and scanners, Ensured conference rooms and classrooms were functional for all meetings trainings and briefings. Installed Audio Visual equipment for the organization, responded to emergency request within 2 hours; responded non-emergency maintenance request within a 24 hours.

Prepared a preventive maintenance plan and maintained the repair technicians’ roster that always identified appropriate personnel to maintain the equipment. In charge of the planning, executing and operating a multifunctional Communications section, Operation section, Logistic section and a Human Recourses section for the Battalion.

(Supervisor: Jerry Zevecke, 816-206-3667, Contact: Yes)

 

First Sergeant

Checked new programs for proper setup and periodically checked on-going programs to ensure that range procedures were being followed in accordance with applicable regulations, memoranda and standing operating procedures. Assisted and supported staff by providing administrative and technical support during development of various plans and projects. Provided assistance in maintaining statistical data records, and other pertinent information used to prepare various recurring reports. Collected, assembled and prepared reports pertaining to military and civilian agencies utilizing Fort Eustis’ range and training facilities, ammunition consumption, and airspace utilization.

(Supervisor, Amanda L. Lam, Amanda.l.lam@us.army.mil

 

 

Safety Officer                                                                                            

Assisted the Range Branch Chief on safety related matters. Performed range safety operations functions to include on-site inspections of ranges and training areas, safety pre-briefings to using military and civilian agencies, and provided technical guidance and advice to range safety officers and unit personnel. Participated in the preparation and review of regulatory requirements involving all types of hazadous operations and range activities. Conducted both planned and unscheduled inspections of firing programs and range complex operations, including Quality Assurance Evaluator duties. Created all Active Directory (AD) accounts, set up Exchange accounts, CAC cards, and network access for new users.

(Supervisor, Amanda L. Lam, Amanda.l.lam@us.army.mil

 

 

Timeline

Information Tech Spec, Information Management Specialist/ Security Manager      Apr 2012-Sep 2015

United States Army                                                                                                            Fort Rucker, AL

Communications Specialist                                                                                        Dec 2008-March 2012

United States Army                                                               Fort Eustis, VA w/ deployment Iraq/Kuwait

First Sergeant                                                                                                             March 2007-Dec 2008

United States Army                                                                                                            Fort Eustis, VA

Signal Systems Specialist                                                                                               Nov 2006-Nov 2007

United States Army                                                                                             Camp Humphreys, Korea

Information Assurance Security Officer                                                                      Aug 2002-Oct 2006

United States Army                                                                                                         Fort Gordon, GA

Instructor/Writer                                                                                                           Sep 2001-Aug 2002

United States Army                                                                                                          Fort Gordon, GA

*Additional history available upon request

 

 

 

EDUCATION/TRAINING

·  Enrolled at Virginia College, (Associate of Applied Science Degree Program) for Network Technician.

·  Senior Leadership Course

·  Advanced Leadership Course

·  Army Instructor Course

·  Warrior Leaders Course

·  Security+ Certification

·  Windows 7 Desktop Certification

·  (JPAS) Joint Personnel Adjudication System Certification

·  Implementing Microsoft Windows Course

·  Information Management Officer Training

·  Information Assurance and Security Officers Certification Course

 

 

AWARDS

·  Meritorious Service Medal (MSM) -4

·  Army Commendation Medal (ARCOM) -3

·  Army Achievement Medal (AAM) -7

·  Army Good Conduct Medal (AGCM) -7

·  National Defense Service Metal (NDSM) -2

·  Global War on Terrorism Expedition Medal (GWOTEM)

·  Global War on Terrorism Service Medal (GWOTSM)

·  Korea Defense Service medal (KDSM)

·  Non Commissioned Officer Professional Development Ribbon (NCOPD) -3

·  Army Service Ribbon (ASR)

·  Overseas Service Ribbon (OSR) -4